After last week’s music-related post, I go back to IT and, in my humble opinion, to one of the major plagues of our industry: the transcription and transmission of the knowledge related to the software we deliver.
Documenting your software is something that must not be overlooked. You catch the potential users attention by “selling” your software to them, by designing a great website full with catchy tag lines. Then you comfort them in their choice by providing the best, most thorough documentation possible.
